Terms & Conditions

Terms & Conditions

When you order the Metastock 15 software, it will be available to downloaded (from an account we create for you using your email address as your user name), generally with 24 hours of the order excluding week-ends. All correspondence will be sent to you with instruction on how to proceed.
All Metastock Traders Kit orders are dispatched directly from the Melbourne office of Oracle Traders. The Metastock software and data are still downloaded from your account, however we physically post hard copies of the books and the Oracle 7 Metastock Add-one via express post. We endeavour to despatch all Metastock Traders Kit orders within 24 hours of receiving them. Once an order has been despatched, we will email you all required information, including tracking information and user names and passwords for your choice of local data services.


Oracle Traders is a non advisory company, our products are designed as research assistance tools. Although all care is taken in providing data and information, it is important to confirm your results with an independent source.
The information contained in our products and on this website is of a general nature only and does not take into account your objectives, financial situation or needs. Before undertaking any investment strategy, you should seek the advice of a licensed financial adviser.

Return Policy

Traders Oracle Pty Ltd offers a full, 30 day money back guarantee on all products, however returned products must be in re-saleable condition. If your product is not suitable or you have changed your mind, we ask that you contact us on 1300 299 603 to advise us. Returned items are to be posted to PO BOX 8476 Northland Centre, VIC 3072.

Please Note:

All quoted prices are inclusive of GST and quoted in Australian dollars.
Postage is an additional charge, based on the size and weight of the product, the standard charge for delivery in Australia by 3KG express post is $17.00. All data services and historical data services may be downloaded, therefore no postage is charged.